Refund policy

Return & Refund Policy
Thank you for shopping at [NORM].
1. Returns
We accept returns within 14 days of receipt. To be eligible for a return, your item must be unused and in the same condition that you received it.
2. Shipping Costs for Returns
Please note that the buyer (customer) is responsible for paying all return shipping costs for returning the item. Shipping costs are non-refundable.
3. Damaged or Wrong Items
If you received a damaged, defective, or incorrect item, please contact us immediately at [juncookcanada@gmail.com] with photos of the product. We will gladly arrange a replacement or a full refund without requiring a return.
4. Contact Us
If you have any questions on how to return your item to us, contact us at juncookcanada@gmail.com